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As the world economy becomes increasingly global, more employers are sending their employees on assignments away from their home or "passport" country. This phenomenon is multi-directional: North Americans are sent throughout the world, but workers from all over the world come to the US, Canada, and Mexico. Asians go to Europe, South Americans go to Australia, Africans go to the Middle East. Virtually any combination of worker movement that one can imagine can occur.

Much has been written about the expatriate experience and the importance of a successful assignment. A failed expatriate assignment can easily cost an employer a half million dollars. Therefore it is critically important for the employer to carefully select and then support the expatriate and, if applicable, his or her accompanying spouse and/or family members.

This course provides an overview of expatriate support services that can be provided by EAPs and by therapists in private practice. Even smaller EAPs will find that their client companies have non-US families living in the US (sometimes called "inpatriates"). It is not uncommon to find even small employers sending at least one person on extended assignment outside of their home country.

Opportunities exist for EAPs to provide services in a variety of ways: consultation, assistance in employee selection, and ongoing support of expatriates once the assignment has begun. To do this successfully, it is important to understand the expectations of the employer as well as the expatriate. An awareness of the normal stages of cross-cultural adjustment also helps the EAP determine whether an individual's problems derive from a clinical issue or a normal stage of adjustment to a foreign culture.

Sally Lipscomb brings to this course years of experience working in international EAPs. A former Vice-President of the International Region of the Employee Assistance Professionals Association (EAPA), Sally lived as an expat herself in Belgium. She has consulted with many companies on expatriate management. Join Sally for a brief, but intense, half-day course on providing expatriate support services.

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At the end of this course, participants should be able to:

• Ask employers about the demographics of their expatriate employees and understand what those demographics mean for the EAP
• Explain why many expatriate support programs are rarely used and describe how to reverse that trend
• Describe the normal stages of cross-cultural adjustment
• Understand the dynamics of global families
• Become familiar with the normal changes in role for the expatriate, the accompanying partner, and children in global families
• Understand the challenges of growing up outside the  passport country and know how to counsel parents in supporting their children
• Interpret the common concerns of expatriates and distinguish these from clinical issues
• Identify specific ways to support expatriates through your EAP or private practice
• Describe how to make your services known to expatriates

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• Internal EAP managers and staff of employers with expatriate/inpatriate populations
• External EAP directors, staff, and clinicians whose client companies send employees to other countries or bring workers to the US
• Therapists in private practice who serve or wish to serve expatriate clients
• Global Human Resources staff wishing to plan and/or purchase expatriate support services
• Account managers who want to better understand the needs of customers with expatriates

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Cancellation policy: Cancellations must be submitted 7 days prior to the day of training. If you cancel, you can choose to receive a one-year credit memo for a future training of equal value, or receive a refund less a $50 processing fee. Cancellations made after the 7-day cutoff will result in a charge of the full course fee. If you cancel after the 7-day cutoff, you may send another person in your place. No refunds will be made for partially-attended classes. If a class is cancelled by Blair Consulting Group, a full refund will be given.

Cost: $145

Note: This is a half-day class. Continental breakfast is served at 8:00, class goes from 8:15-12:30.

Chicago, IL, April 27

Radisson Hotel & Suites 160 E. Huron, Chicago, IL 60611 312-787-2900 or 800-333-3333 Ask for the Blair Consulting Group rate of $169 per night. Make your reservations early; cutoff date for the preferred rate is 3/29/07.

Registration online requires payment with a credit card. This is a secure site. However, if you don't want to register online, you may click here for a printer-friendly registration form that can be faxed or mailed, using a credit card or mailing a personal or corporate check.

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SALLY LIPSCOMB, BSN, MPH, CEAP, Sally Lipscomb has been in the EAP field for over 20 years, with significant international experience during the last 13. With a strong clinical background, she founded an EAP division for a Chicago nonprofit in the mid-eighties, providing the first such programs for a range of local, state and national organizations. While living in Belgium during the 90's, she consulted with employers and EAPs in Europe. She later set up international programming for a major U.S. EAP, recruiting a global provider network in 40 countries. She has been on the Boards of the Northern Illinois EAPA Chapter and International EAPA multiple times, the last of which was as International Region Director. Sally was a founding Executive Board member of the educational nonprofit, Families in Global Transition. Consulting with organizations to address issues related to employee wellbeing, health and productivity, Sally is based in the Chicago area. Her current consulting focus is on the range of expatriate support programs as well as helping employers plan for crisis readiness and response.

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